Shipping & digital delivery

Last updated: September 29, 2026

Digital service only

OwnInvoice provides online invoicing software. No physical goods are shipped, and there are no shipping charges or physical delivery arrangements for a software plan.

How access is delivered

Paid-plan access is activated in the account used for checkout after the payment is successfully verified. Return to Billing in your account to see your plan and invoice allowance. A pending or failed payment does not activate a paid plan.

If your plan does not activate

If payment is completed but your account does not show the correct plan, contact support@owninvoice.cloud or use the details on our Contact page. Include your account email, payment reference and purchase date. Do not send passwords, card details or payment OTPs.

Invoice files

Invoice PDF files are generated for download through your browser. Check your browser’s downloads folder or allow downloads if prompted. You can also review the invoice in the editor before downloading.

Cancellations and refunds

Paid-plan cancellation and refund requests are governed by our Cancellation & Refund Policy. Digital delivery does not change that policy.